Li Lian is a CompTIA certified professional and works as an Office and Systems Administrator for a humanitarian organization in Africa.
On a late Saturday afternoon, traffic crawled towards the congested, narrow intersection in the large metropolis. Pedestrians zigzagged through the lanes. Lines of cars were pulling out of one of the busiest shopping malls, adding a strain to the already overcrowded junction. With no traffic lights or traffic controllers around, the traffic quickly became deadlocked.
On my second day on the job, my new supervisor handed me his laptop: “I need you to upgrade this to the latest Web-based operating system.”
I was in a foreign country, surrounded by coworkers speaking a foreign language, and as a junior IT technician, I was finding it challenging to familiarize myself with the new work environment, understand foreign technical terms, and handle the inevitable problems that exceeded my level of experience.
Have you ever been stuck behind a truck in the middle of rush-hour traffic? The sight of a dirty truck, loaded down with an assortment of rusty metal objects and black, oil-laced fumes pouring out the exhaust pipe, is fairly common across Africa. To be caught behind one in a traffic jam is no one’s idea of pleasure.